Terms and Conditions

These terms and conditions govern your access to and use of the Hush Casino website, your player account, the games available on the platform, promotions, and related services (together, the services).

By visiting the site, registering an account, purchasing coin packages, participating in promotions, or otherwise using the services, you agree to follow these conditions of use. They’re designed to set clear expectations and explain the main rules, rights, restrictions, and responsibilities connected with playing at Hush Casino.

If you do not agree with these service terms, please do not create an account or use the platform.

Eligibility: Who Can Use the Platform

Hush Casino is intended for adults only.

To use the services, you must:

• Be at least the legal gambling age in your jurisdiction.
• Be able to enter into a legally binding agreement where you live.
• Ensure that accessing and using online casino-style entertainment is lawful in your location.

Access may be restricted or unavailable in certain countries, states, or regions, and we may use location checks and other controls to enforce these limits. It is your responsibility to ensure you are not accessing the platform from a restricted location.

Creating an Account: Simple Rules That Protect Everyone

When you register, you agree that the information you provide is accurate, complete, and kept up to date. This includes details such as your name, date of birth, contact information, and any other information requested during registration.

Additional account rules:

• Your account must be registered in your own legal name.
• You may only create and use the number of accounts permitted by Hush Casino. Creating multiple accounts to gain an unfair advantage (including promotion benefits) is not allowed.
• You must not impersonate any person or misrepresent your identity or location.
• We may refuse, suspend, or close an account where we reasonably believe the registration details are false, misleading, or incomplete.

Verification (KYC): Identity Checks and Why They Matter

To protect players and keep the platform compliant and secure, Hush Casino may request verification at any time, including before allowing certain promotions, processing redemptions, or approving account changes.

Verification may include requesting information or documents to confirm:

• Identity and age
• Address and residency
• Payment method ownership or authorization
• Account activity consistency and security checks

If you do not provide requested verification within a reasonable timeframe, we may limit access to some services (such as promotions or redemptions) until verification is completed.

Account Security: You Control Access, You Own the Risk

You are responsible for keeping your login details confidential and for all activity that takes place through your account, whether or not you authorized it.

Your player account is personal and may not be:

• Shared with another person
• Transferred or sold
• Used on behalf of someone else

If you believe your account has been accessed without permission, contact support as soon as possible so we can help secure it.

Payments, Purchases, Redemptions, and Balances

Hush Casino may offer different purchase methods, processing times, and limits depending on your location and other factors. Currently supported payment methods may include Visa and MasterCard. Available methods can change, and some payment options may not be available in every region or at every time.

Key points to understand:

• Purchases, processing times, limits, and availability may vary.
• We may apply reasonable checks before processing purchases or redemptions, including verification and security reviews.
• Redemption requests may be reviewed before approval to help prevent fraud, errors, or misuse.
• Your displayed balance may include different coin types depending on the products and promotions offered on the platform.

Where applicable, you are responsible for ensuring you are authorized to use the selected payment method and that your payment details are accurate.

Promotions Made Clear: Bonus Terms, Coin Rules, and Redemption Limits

Promotions at Hush Casino may be offered from time to time and can be changed, suspended, or ended. Each promotion can have its own bonus terms, which apply in addition to these platform rules.

Common promotion conditions may include eligibility rules, time limits, game restrictions, playthrough requirements, and limits on redemptions. Always review the specific promotion details shown on the site before participating.

Coin types and general redemption rules

Hush Casino may offer Gold Coins (GC) and Sweeps Coins (SC) or similar promotional currency types:

• Gold Coins (GC) are for gameplay and entertainment on the platform and are not redeemable for cash prizes and have no monetary value.
• Sweeps Coins (SC), where offered, may be eligible for redemption subject to the applicable rules, verification, and any required playthrough.

Unless stated otherwise in the promotion details:

• Sweeps Coins generally require at least a 1x playthrough before they become eligible for redemption.
• The minimum redemption amount is 50 eligible Sweeps Coins.
• The maximum daily redemption limit is 10,000 Sweeps Coins per account, except for players in Florida and New York where the maximum daily redemption limit is 5,000 Sweeps Coins.

We may increase a playthrough requirement on Sweeps Coins up to 20x for specific bonuses or promotional awards where stated in the applicable bonus terms or where reasonably required to address misuse patterns.

Examples of promotions you may see

Promotions may include offers such as:

• Welcome offers (for example, a Gold Coin award after registration, which may require account verification)
• First purchase offers tied to a specific coin package
• Daily login awards that may include GC and/or SC, subject to applicable playthrough requirements on SC
• Mail-in request offers that require following the posted request instructions and approval review
• Affiliate or referral-related programs offered through a dedicated sign-up process

Eligibility can vary by location. Certain U.S. states may be excluded from participating in promotions or from accessing parts of the services.

Games and Features: Availability Can Change

Hush Casino works to provide consistent access to games and features, but availability may vary based on:

• Your location and eligibility checks
• Device, browser, and operating system compatibility
• Scheduled maintenance or urgent updates
• Software provider changes
• Technical interruptions or connectivity issues

We may add, remove, suspend, or limit games, promotions, features, or coin packages at any time. This can include temporarily disabling a game or feature to address technical issues or provider updates.

Fair Play Standards: What’s Not Allowed

Using the platform means playing fairly and using the services for lawful, personal entertainment purposes. Prohibited behavior includes, but is not limited to:

• Fraud, attempted fraud, or deceptive activity
• Collusion or coordinated play intended to gain an unfair advantage
• Chargeback abuse or intentionally disputing legitimate transactions
• Bonus misuse, including creating multiple accounts to obtain promotions or manipulating eligibility conditions
• Using false information or misrepresenting identity, age, location, or payment ownership
• Attempting to manipulate games, systems, promotions, or results
• Using bots, scripts, automation tools, or unauthorized software
• Allowing someone else to access or use your account

If you are unsure whether a behavior is acceptable, contact support before acting.

Protecting the Platform: Our Rights When Rules Are Broken

To keep the services safe and fair, Hush Casino may take reasonable action when we believe rules have been violated, verification is incomplete, or activity appears abusive or unlawful. Actions may include:

• Refusing or limiting access to parts of the services
• Pausing promotions, awards, or redemptions while activity is reviewed
• Restricting account functionality until verification is completed
• Reversing promotional awards or adjusting balances that were credited in error
• Suspending or closing an account where necessary

We aim to apply these measures in a balanced way and based on the information available at the time.

Mistakes and Technical Problems: How We Handle Errors

From time to time, the site or a game may experience errors, including malfunctions, interrupted sessions, display issues, incorrect bonus crediting, or balance discrepancies.

If an obvious error occurs, Hush Casino may correct it and address the consequences of the issue in a fair and reasonable way. This may include adjusting an incorrect balance, voiding gameplay that resulted from a malfunction, or re-crediting where appropriate.

If you notice something that looks wrong, report it to support promptly with as much detail as possible.

Responsible Gaming: Keep Play in Balance

Gambling-style entertainment should be treated as entertainment, not as a way to make money. If playing stops feeling fun, take a break and seek help.

Hush Casino may offer responsible gaming tools or account restrictions depending on your location and the services available, such as limits or self-exclusion options. You can also review our guidance on the Responsible Gaming page.

Ownership and Site Content: Intellectual Property

The website, branding, logos, design, text, software elements, and other original content are owned by Hush Casino or used under license.

You may not copy, reproduce, republish, distribute, modify, or commercially exploit any part of the site without prior written permission, except where such use is clearly allowed by law.

Third-Party Providers and Linked Services

Some parts of the services may be provided by third parties, including game studios, payment processors, identity verification partners, and other technical service providers. Game content may be supplied by providers such as Evolution Gaming, Pragmatic Play, Hacksaw Gaming, Betsoft, Playson, and others available on the platform.

Because some services rely on external providers:

• Availability and performance may depend on those providers’ systems.
• Certain features may be limited by operational, technical, or regional constraints.
• Third-party services may have their own policies or operating rules.

The site may also include links to external websites or resources. Hush Casino is not responsible for the content or operation of third-party sites.

Liability Limits: What We’re Responsible For (and What We’re Not)

Hush Casino works to operate the services responsibly, but we cannot accept responsibility for losses or damages caused by circumstances outside reasonable control, including:

• Internet or device issues on the player side
• Unsupported devices, browsers, or settings
• Service interruptions, delays, or maintenance windows
• Errors or outages caused by third-party providers
• Force majeure events (events beyond reasonable control)
• Misuse of the platform or breach of these conditions of use

Nothing in these site terms is intended to limit rights that cannot be limited under applicable law.

“As Available” Service: No Guarantees of Uninterrupted Access

The services, games, and site content are provided on an “as is” and “as available” basis. This means we cannot guarantee uninterrupted access, constant availability, or error-free operation at all times.

Updates to These Terms

We may update these terms and conditions from time to time to reflect changes in the platform, legal requirements, security practices, or operational needs.

The latest version posted on the website will apply from the date it is published, unless stated otherwise. We encourage you to review this page periodically, especially before participating in a new promotion or making a purchase.

Other Policies You Should Review

These platform rules work alongside other important policies and pages, which may include:

• Privacy Policy
• Cookie Policy
• Bonus terms shown within each promotion
• AML/KYC or identity verification guidance where published on the site

If there is a conflict between promotion-specific bonus terms and these general service terms, the promotion-specific terms will apply for that promotion.

Contact Hush Casino Support

If you have questions about these terms, your account, verification, purchases, or promotions, you can contact our support team using the official channels. Email: support@hushscasino.com. Support options may also include live chat where available on the site.

Using Hush Casino is meant to be clear, fair, and secure. These rules exist to protect players, set expectations, and support a well-run platform - and by continuing to use the services, you agree to follow them.